FAQ

Q: What type of burr does this grinder use?
A: The G5mini uses a 6-core conical burr made of SUS420 stainless steel.

Q: What coffee beans can this grinder process?
A: Suitable for light to dark roasted coffee beans. Not suitable for unroasted beans or other materials such as green beans or peanuts.

Q: How many times can it grind on a full charge?
A: When fully charged, the grinder can produce approximately:
· 50 espresso shots
· 110 Moka pot servings
· 130 pour-over servings
· 150 French press servings
Actual performance may vary as the battery ages.

Q: How long does it take to fully charge the grinder?
A: Approximately 5-6 hours. Charging time may vary slightly depending on battery condition and charger performance.

Q: How much coffee can it grind at one time?
A: The bean hopper holds approximately 18-20 g of coffee beans.

Q: Can the hopper, lid, and grounds cup be washed with water or in a dishwasher?
A: These parts are made of aluminum alloy. Clean with a dry cloth or brush. Do not rinse under running water or place in a dishwasher.

Troubleshooting

Issue: Motor does not run
Cause: Grinding while charging
Solution: The grinder cannot operate while charging.

Issue: No coffee output
Cause: Incorrect grind level causing burr jam
Solution: Adjust the grind level.

Issue: No coffee output
Cause: Grounds blockage due to lack of cleaning
Solution: Refer to "Internal Cleaning" and clean regularly.

Issue: Grind size inaccurate
Cause: Hopper not installed correctly
Solution: Refer to "Install the Bean Hopper".

Issue: Grind size inaccurate
Cause: Magnetic ring misaligned
Solution: Rotate the magnetic ring to align the arrow with the logo, then select the desired grind level.

Issue: Grind size inaccurate
Cause: Burr worn
Solution: Contact customer support.

Issue: Beans jam
Cause: Using unroasted beans
Solution: Use freshly roasted beans.

Issue: Beans jam
Cause: Beans not fresh or damp
Solution: Use freshly roasted beans.

Customer Support

If you have any questions about your product, our Customer Support Team is here to help.
You can reach us via email at: support@ hibrew. com Scan the QR code for faster support, exclusive offers, and early access to new products.